Privacy Policy
PRIVACY POLICY
Last updated: September 2026
Aurelle Beauty respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what personal information we may collect when you visit https://shopaurellebeauty.store/, place an order, contact us, or otherwise use our online store, and how that information is used.
1. RESPONSIBLE PARTY
The person responsible for the processing of personal information through this website is:
Aurelle Beauty
Oliveri Michele
Marksteinweg 11
4304 Giebenach
Switzerland
Email: Oliveri.m@web.de
Website: https://shopaurellebeauty.store/
2. INFORMATION WE COLLECT
Depending on how you use our website, we may process information such as:
- Your name
- Email address
- Telephone number, if provided
- Billing address
- Shipping address
- Order and product information
- Payment and transaction information
- Communications you send to us
- Technical information such as IP address, browser type, device information and website activity
- Cookie and similar technology information where applicable
We only collect information that is necessary for operating our store, processing orders, providing customer support, maintaining website functionality, complying with legal obligations, preventing fraud and improving our services.
3. ORDERS AND CUSTOMER SERVICE
When you place an order, we use the information you provide to:
- Process and manage your order
- Arrange payment
- Arrange shipping and delivery
- Send order and shipping information
- Provide customer support
- Handle returns, refunds or complaints
- Detect and prevent fraudulent or unauthorized transactions
- Comply with applicable legal and accounting obligations
4. PAYMENTS
Payments are processed through the payment methods and payment service providers available during checkout.
Payment providers may receive information necessary to authorize and process your payment.
Aurelle Beauty does not intentionally store complete payment card numbers unless this is necessary and permitted through the payment system used by the store.
Payment providers process information according to their own privacy and security policies.
5. SHIPPING AND ORDER FULFILLMENT
To fulfill and deliver an order, necessary customer and order information may be shared with service providers involved in order fulfillment and delivery.
This may include suppliers, fulfillment partners, shipping companies and logistics providers.
Only information reasonably required to process and deliver the order should be provided to these parties.
6. WEBSITE AND E-COMMERCE SERVICE PROVIDERS
Our store uses third-party technology and service providers to operate the website and provide e-commerce functionality.
These service providers may process technical, customer or order information where necessary to provide their services.
They may include providers responsible for:
- Website hosting
- E-commerce functionality
- Payment processing
- Order fulfillment
- Shipping
- Security and fraud prevention
- Technical support
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to provide essential website functions, remember user preferences, maintain shopping-cart functionality, improve website performance and, where enabled, measure website usage.
Some cookies may be necessary for the website to function properly.
Where required by applicable law, non-essential cookies or tracking technologies will be used in accordance with the choices made through the website's cookie settings or consent mechanism.
You may also be able to manage cookies through your browser settings.
8. ANALYTICS AND ADVERTISING SERVICES
Where analytics or advertising services are enabled on our website, these services may process technical information relating to website visits and interactions.
Such information may include IP address, device information, browser information, pages visited and interactions with the website.
The exact processing depends on the services enabled on the website and the applicable cookie and privacy settings.
We do not intentionally sell customer personal information to advertisers.
9. COMMUNICATIONS
We may use your contact information to communicate with you regarding:
- Orders
- Payments
- Shipping
- Returns and refunds
- Customer-service requests
- Important information concerning our store
Marketing communications will only be sent where permitted by applicable law.
Where marketing emails are offered, customers may unsubscribe from marketing communications.
Service-related messages concerning an order may still be sent where necessary.
10. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information where reasonably necessary to:
- Process orders
- Process payments
- Deliver products
- Provide technical services
- Prevent fraud
- Protect our legal rights
- Comply with legal obligations, court orders or lawful requests from authorities
We do not disclose more information than reasonably necessary for the relevant purpose.
11. INTERNATIONAL DATA PROCESSING
Some service providers, suppliers or technology providers used by our store may operate outside Switzerland.
As a result, personal information may be processed in other countries.
Where required, appropriate measures are taken in accordance with applicable data-protection requirements for international transfers of personal information.
12. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
Certain order, transaction, accounting or legal records may need to be retained for statutory retention periods.
When information is no longer required, it may be deleted or anonymized where appropriate.
13. DATA SECURITY
We take reasonable organizational and technical measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Customers should never send complete payment-card details or other highly sensitive financial information to us by ordinary email.
14. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to request:
- Information about personal data processed about you
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information where applicable
- Restriction or objection to certain processing where applicable
- Transfer or portability of certain data where applicable
To make a privacy-related request, contact:
Oliveri.m@web.de
We may need to verify your identity before processing certain requests.
15. CHILDREN'S PRIVACY
Our online store is not intended to knowingly collect personal information directly from young children.
If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take appropriate steps to address the matter.
16. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
Aurelle Beauty is not responsible for the privacy practices of websites that we do not operate.
Customers should review the privacy policies of third-party websites they visit.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our services, legal requirements or data-processing practices change.
The current version will be published on this page together with the date of the most recent update.
18. APPLICABLE DATA PROTECTION LAW
We process personal information in accordance with applicable Swiss data-protection law, including the Swiss Federal Act on Data Protection, where applicable.
Additional data-protection rules may apply depending on the customer's location and the services offered.
19. CONTACT
For questions about this Privacy Policy or the processing of your personal information, please contact:
Aurelle Beauty
Oliveri Michele
Email: Oliveri.m@web.de
Website: https://shopaurellebeauty.store/
